Legal

Website Legal Notice & Terms of Use

Last updated: October 2026

Welcome to the Solène website. By accessing or using this website, you agree to the following terms and conditions. If you do not agree with these terms, please discontinue use of the website.

1. About Solène

This website is operated by Solène, a UAE-based supplier of architectural surfaces and building materials, serving residential, commercial, hospitality and project requirements.

For business, legal or website-related enquiries, Solène may be contacted using the contact information provided on this website.

2. Website Information

The information, images, specifications, dimensions, finishes, colours, technical data, availability and other product-related content displayed on this website are provided for general informational purposes only.

While reasonable efforts are made to ensure that the information presented is accurate and up to date, Solène does not guarantee that all website content is complete, accurate, current or free from errors.

Product specifications, availability, collections, finishes, sizes, prices and other details may be changed or discontinued without prior notice.

3. Product Images, Colours and Samples

Images displayed on this website are intended to provide a visual representation of our products.

Natural materials, including marble, granite, travertine and other natural stone, may naturally vary in colour, veining, texture, pattern and appearance. Such variations are inherent characteristics of natural materials and should not necessarily be considered defects.

Porcelain, ceramic, sintered stone, SPC and other manufactured products may also exhibit variations between production batches.

Colours and textures displayed digitally may differ from the physical product due to photography, lighting conditions, screen settings, image processing and other factors.

Customers, designers, contractors and other purchasers are therefore encouraged to inspect physical samples and, where appropriate, the actual material or production batch before confirming an order.

4. Quotations and Orders

Unless expressly stated otherwise, information displayed on this website does not constitute a binding commercial offer.

Product enquiries, quotation requests and other communications submitted through the website do not constitute acceptance of an order.

Orders become binding only in accordance with the terms stated in the relevant quotation, sales order, invoice, contract or other written confirmation issued or accepted by Solène.

Prices, stock availability, lead times, delivery arrangements, payment terms and other commercial conditions are subject to confirmation at the time of quotation or order.

5. Installation and Technical Use

Customers, contractors, designers, consultants and installers are responsible for confirming that products are suitable for their intended application and installation environment.

Installation should be performed by appropriately qualified professionals and in accordance with applicable manufacturer instructions, technical standards, substrate requirements and applicable laws or regulations.

Unless expressly agreed otherwise in writing, Solène is not responsible for improper installation, incorrect handling, unsuitable substrate preparation, inappropriate maintenance or use of products for applications for which they were not designed.

6. Intellectual Property

Unless otherwise indicated, the Solène name, branding, logos, website design, text, graphics, photographs, layouts, catalogues and other original content appearing on this website are owned by, licensed to or used with permission by Solène.

Third-party product names, trademarks, photographs and other intellectual property remain the property of their respective owners.

Website content may not be reproduced, copied, republished, distributed, modified or commercially exploited without prior written permission from the relevant rights holder, except where permitted by applicable law.

7. Third-Party Brands

Solène may display or reference products, trademarks, catalogues or materials belonging to manufacturers and suppliers with whom it conducts or intends to conduct business.

Unless expressly stated otherwise, the appearance of a third-party brand on this website should not be interpreted as establishing exclusivity, agency, authorised distributorship or any other particular legal relationship.

Any applicable relationship is determined solely by the relevant written agreement between the parties.

8. Third-Party Websites

This website may contain links to third-party websites or services for convenience or informational purposes.

Solène does not control and is not responsible for the content, security, availability, privacy practices or services of third-party websites. Access to third-party websites is undertaken at the user's own discretion.

9. Limitation of Liability

To the maximum extent permitted under applicable law, Solène shall not be liable for losses or damages arising solely from reliance on general information displayed on this website, temporary website unavailability, technical errors or differences between digital product representations and physical materials.

Nothing in these Terms is intended to exclude or limit any liability or consumer right that cannot lawfully be excluded or limited under applicable UAE law.

10. Privacy

Personal information submitted through this website, including through contact forms, quotation requests or other communications, will be handled in accordance with Solène's Privacy Policy and applicable data-protection requirements.

Users should review the Privacy Policy for further information regarding the collection, use, storage and handling of personal information.

11. Changes to These Terms

Solène may update these Website Terms from time to time to reflect changes to its website, operations, services or applicable requirements.

The updated version will become effective when published on this website unless otherwise stated.

12. Governing Law

These Website Terms shall be governed by the applicable laws of the United Arab Emirates and, where applicable, the laws and regulations in force in the Emirate in which the legal entity operating Solène is registered.

Any dispute shall be subject to the jurisdiction of the competent courts of the United Arab Emirates, subject to any mandatory jurisdictional requirements under applicable law.

13. Contact

For questions regarding these Website Terms, products or services, please contact Solène through the contact details provided on this website.